Additional protection up to 100,000 Euros
Details
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Additional protection up to 100,000 Euros
DetailsThe Financial Services Control provides additional protection for traders through the Compensation Fund
Before submitting a claim to The Financial Services Control, you should contact your financial service provider (Broker). Your issue may be resolved quickly directly with the broker.
Your broker should be able to resolve the issue with you independently. In most cases, brokers review customer claims no later than 14 days from the date of submission.
If the claim is still unresolved, or if the broker's decision does not satisfy you, you have the right to submit a claim to The Financial Services Control.
If you need to send additional information regarding a previously submitted claim, please send the information to the address: [email protected]. We accept any information related to previously submitted claims that have not yet been resolved by the resolution committee. If you have received a claim registration number, please include it in the subject line of the email.
Quick Links.
Clients of partner brokers can submit claims to the Dispute Resolution Committee.
The Dispute Resolution Committee receives, reviews, and announces decisions on claims.
The dispute resolution process is convenient and transparent for all participants.
The Financial Services Control provides additional protection for traders through a Compensation Fund of up to €100,000.
Our services are completely free for traders.
